Refund Policy
This Policy applies to Mango Tv Site/ App platforms
including without limitation www.mangotv.co.in (https://www.mangotv.co.in) and
other related Site/s or App/s, mobile applications and other online features
each a “Site/s or App/s”. We have provided extensive information for you to
view the packages before choosing to subscribe to us. If you have any questions
or reservations, please contact us at support@mangotv.co.in prior to
subscribing to our services.
We, being the service providers for contents available
through SITE or APP, where you are expected to view packages of your choice
after being paid for subscription; unfortunately, all fees to Mango Tv for such
services are non-refundable.
In case, because of any technical glitch at the time of
online transaction, the transaction does not occur, the amount in process of
transfer by default goes back into your bank account, automatically through
Payment Gateway.
CHARGEBACKS
If we receive a chargeback or payment dispute from a credit
card company or bank, your service and/or subscription will be suspended
without notice. Applicable chargeback fee will be issued to recover fees passed
on to us by the credit company, plus any outstanding balances accrued as a
result of the chargeback(s) must be paid in full before service is restored.
Instead of issuing a chargeback, contact us to address any billing issues.
Requesting a chargeback or opening any sort of dispute for a valid charge from
us is fraud, and is never an appropriate or legal means of obtaining a refund.
PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND
POLICY PRIOR TO MAKING A PAYMENT.